1. Introduction
Apex Company Refrigeration Works ("we", "us", "our") operates this website to provide information about, and enable booking of, refrigerator and refrigeration repair services in Hyderabad. This Privacy Policy explains how we collect, use, and protect the information you provide to us.
2. Information We Collect
When you submit our contact form, call, or message us on WhatsApp, we may collect:
- Your full name
- Mobile number
- Email address (if provided)
- Your location or address
- Details of the service you require and any message you send
3. How We Use Your Information
We use the information you provide solely to respond to your service enquiry, schedule a technician visit, send you a confirmation of your request, and follow up regarding the service provided. We do not sell or rent your personal information to third parties.
4. Data Storage & Security
Enquiry details submitted through our contact form are transmitted to our business email address. We take reasonable measures to protect this information from unauthorized access, but no method of transmission over the internet is guaranteed to be 100% secure.
5. Cookies
Our website may use basic cookies or local browser storage to remember your preferences and improve site performance. These do not collect personally identifiable information beyond what you voluntarily submit.
6. Third-Party Services
We may use third-party services such as Google Maps (for location display) and form-processing services (such as EmailJS) to operate our contact form. These providers have their own privacy policies governing the use of your information.
7. Your Rights
You may request that we delete any personal information you have submitted to us by emailing apexcompanyrefrigerationworks@gmail.com.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
9. Contact Us
If you have any questions about this Privacy Policy, contact us at apexcompanyrefrigerationworks@gmail.com or call +91 88015 59105.